Return And Refund Policy

At Brinoval, we prioritize customer satisfaction.

Eligibility for Returns

1. Returns must be requested within 14 days of receiving your order.
2. Items must be unused, unworn, and in original packaging.
3. For hygiene reasons, certain items may not be eligible for return.

Return Process

• Contact us at team@brinoval.shop with your order number and reason for return.
• Once approved, we will provide return instructions.
• Customers are responsible for return shipping unless the return is due to an error or defective item.

Refunds

1. Refunds will be issued to the original payment method within 5–10 business days after receiving and inspecting returned items.
2. Damaged or incorrect orders will be refunded or replaced at no extra cost.